1. Who We Are
Skeletonexpel ("we," "us," or "our") operates skeletonexpel.world and provides walking balance coaching services. Our business address is 20265 Old Cutler Rd, Cutler Bay, FL 33189, United States.
Contact: partnership@skeletonexpel.world | +1 786 368 0664
2. Information We Collect
We may collect the following categories of personal information:
- Identifiers: name, email address, phone number, state of residence
- Commercial information: program inquiries, purchase history, payment records (processed by third-party payment processors)
- Internet activity: IP address, browser type, pages visited, referring URLs, cookie data
- Communications: messages you send through contact forms or email
- Inferences: preferences derived from your interactions with our site (only with consent where required)
We do not knowingly collect personal information from children under 13 (see COPPA section below).
3. How We Collect Information
- Directly from you when you submit forms, call, email, or enroll in a program
- Automatically through cookies and similar technologies (see Cookies Policy)
- From service providers that support our website, email, analytics, and payment processing
4. How We Use Your Information
We use personal information to:
- Respond to inquiries and provide coaching services
- Process enrollments and communicate about your program
- Improve our website and customer experience
- Comply with legal obligations and enforce our terms
- Send marketing communications only with your consent (you may opt out anytime)
5. We Do Not Sell Personal Information
We do not sell your personal information for monetary consideration. We do not share personal information for cross-context behavioral advertising without your consent. California residents may submit opt-out requests on our Do Not Sell or Share page.
6. Information Sharing
We may share information with:
- Service providers (hosting, email, analytics, payment processing) under contractual confidentiality obligations
- Law enforcement or regulators when required by law
- Professional advisors (attorneys, accountants) as needed
We do not share personal information with third parties for their own marketing without your consent.
7. Data Retention
Contact form data: up to 24 months. Customer records: up to 7 years for tax and legal compliance. Analytics logs: up to 12 months. Cookie preferences: stored locally until you clear browser data.
8. Security
We use HTTPS encryption, access controls, and reasonable administrative and technical safeguards. No method of transmission over the internet is 100% secure.
9. Your State Privacy Rights
California Residents (CCPA/CPRA)
You have the right to know, access, delete, and correct personal information, and to opt out of sale/sharing. You may limit use of sensitive personal information. We will not discriminate against you for exercising these rights.
Virginia, Colorado, Connecticut, Utah, and Other States
Residents of states with comprehensive privacy laws may have similar rights to access, delete, correct, and opt out of targeted advertising and certain data processing. Contact us to exercise your rights.
Nevada Residents
Nevada residents may opt out of the sale of covered information. We do not sell covered information as defined under Nevada law.
10. How to Exercise Your Rights
Email partnership@skeletonexpel.world with subject "Privacy Rights Request" or use our online form. We will verify your identity and respond within 45 days (or as required by your state's law).
11. COPPA (Children's Privacy)
Our services are not directed to children under 13. We do not knowingly collect information from children under 13. If you believe we have collected such information, contact us and we will delete it promptly.
12. CAN-SPAM
Marketing emails include an unsubscribe link. We honor opt-out requests within 10 business days.
13. International Visitors
Our servers and business operations are in the United States. By using this site, you consent to processing of your data in the US. EU/UK visitors may have additional rights under GDPR — contact us to exercise them.
14. Changes
We may update this policy. Material changes will be posted here with an updated date.